What should you compare before switching?
Costs and commitments
Request all transaction and recurring fees, equipment obligations, cancellation terms, and any other charges in writing.
Workflow fit
Confirm terminal or checkout compatibility, integrations, wallets, B2B requirements, reports, and support.
How should you plan the transition?
Confirm account approval
Do not assume approval or a specific activation date until confirmed.
Test and reconcile
Complete payment and refund tests, confirm reporting access, and review the initial deposits.
Close the old account deliberately
Check remaining disputes, recurring payments, options for transferring stored payment credentials, and contractual notice requirements before closure.
What needs special attention before the old account closes?
Recurring customers
Confirm whether stored payment credentials can be transferred through an approved provider process. Do not copy card numbers into a spreadsheet or email to recreate subscriptions.
Open refunds and disputes
Confirm how refunds and chargebacks for transactions processed on the old account will be handled. Closing an account does not remove existing obligations.
First deposits
Match a completed payment and refund to the new provider’s reporting and bank activity. Verify fees and funding timing against your written agreement before moving the remaining payment volume.